Comtech-ef-data NetVue Release 1.1 User Guide Manuale Utente Pagina 101
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0BService Level Agreement (SLA) Revision 3
NetVue User Guide MN-NETVUE
5–6
Current Window – shows whether the outage occurred in the current window
Begin and End Timestamp – shows when the outage occurred and ended
Outage – shows the duration of the outage
Violation – shows the duration of the violation, taking into account the SLA settings (e.g., violation filter
settings)
Correction and Motivation – shows a possible correction on the outage and the motivation for the
correction
Ticket – shows a ticket number, if linked to third party ticketing system
5.2.3 Affecting Alarms
This view will show an overview of the current alarms, with detailed information on each alarm.
Figure 6 – Affecting Alarms
Each column in the affecting alarm list is described next:
Alarm ID – shows the Alarm ID associated in NetVue.
Alarm severity – shows the alarm severity.
Calculated inclusion state – shows the percentage of impact on the SLA for the alarm. The value is
calculated using data from the violation filters and the offline window.
Overruled inclusion state – shows whether the alarm is included in the impact to the SLA.
Alarm time – shows the time when the alarm triggered.
Alarm Element – shows the element affected by the alarm.
Alarm parameter – shows which parameter is generating the alarm.
Alarm Value – shows the value of the alarm parameter
Alarm state – shows the current state of the alarm.
Alarm type – shows whether the service impacted has changed.
Alarm user state – shows if the alarm is assigned to a user.
Alarm source – shows the source generating the alarm.
- Release 1.1 1
- User Guide 1
- NetVue User Guide 3
- Table of Contents 5
- Table of Contents - ii 6
- Table of Contents - iii 7
- Table of Contents - iv 8
- Table of Contents - v 9
- Table of Contents MN-NETVUE 10
- Table of Contents - vi 10
- PREFACE 11
- Regulatory Compliance 12
- Electrical Safety 13
- Environmental 14
- Related Documents 14
- Product Support 15
- Comtech EF Data Headquarters 15
- Warranty Policy 16
- Overview and Introduction 17
- 1.2.2 NetVue servers 22
- 1.2.3 NetVue clients 22
- 1.2.5 NetVue databases 26
- 1.2.6 NetVue peripherals 26
- 1.2.7 NetVue processes 27
- 1.3 NetVue UI Graphics 28
- 1.3.1 Visio drawings 28
- 1.6.1 Trending techniques 30
- 1.7 NetVue Reporter 30
- 1.8 Hardware 31
- 1.8.1 Physical 31
- 1.8.2 Electrical 31
- 1.8.3 Environmental 32
- 1.8.3.1 Temperature 32
- 1.8.3.2 Humidity 32
- 1.8.3.3 Vibration 32
- 1.8.3.4 Shock 32
- 1.8.3.5 Altitude 33
- Chapter 2. Operations 34
- 2.1.1.1 IP reconfiguration 35
- Operations Revision 3 36
- 2.2 UI Installation 42
- 2.3 Navigation 45
- 2.3.1 Accessing NetVue UI 45
- 2.3.2.1 Header bar 49
- 2.3.2.1.1 Cube side icons 50
- 2.3.2.2 Navigation pane 50
- 2.3.2.4 Search 52
- 2.3.2.4.2 Clear the Search 53
- 2.3.2.4.3 Search Terms 53
- Table 3 Search Features 54
- Table 4 Special Search Terms 54
- 2.3.2.5 Card pane 55
- 2.3.2.6 Map Based Views 56
- 2.3.2.6.1 World view 56
- 2.3.2.6.2 Continents 57
- 2.3.2.6.4 Network View 59
- 2.3.2.6.4.1 Hub View 60
- 2.3.2.6.4.2 Circuit View 61
- 2.3.2.6.5 Device 62
- 2.3.3 Events/Alarms 63
- 2.3.3.1.1 Fixed pane icons 63
- 2.3.3.2.1 Open a new tab 64
- 2.3.3.2.1.1 Apply Filters 64
- 2.3.3.2.2 Close a tab 64
- 2.3.3.5.1 Current Value 67
- 2.3.3.5.2 More Details 67
- 2.3.3.5.3 Less Details 68
- 2.3.3.6.1 Command menu 68
- 2.3.3.6.2 More Actions 68
- 2.3.3.6.3 Right-click menu 69
- 3.1 Reports 76
- 3.1.2 Inventory reports 77
- 3.1.2.1.1 Device report 77
- 3.1.2.3.2 Time Sync Report 78
- 3.1.4 Disk Space Monitoring 80
- 3.1.5 NetVue Cube Trending 81
- 3.1.6.2 Shortcut menu 83
- Chapter 4. Protocols 84
- Protocols Revision 3 85
- 4.1.3.2 TEMPLATES column 86
- 4.2 Working with Protocols 86
- 4.2.1 How to Add protocols 86
- 4.2.5.1 To copy a template: 92
- 5.1 Introduction to SLA 96
- 5.2 SLA Interface Overview 96
- 5.2.1 Main View 97
- 5.2.1.1 Compliance Info 98
- 5.2.1.3 General Info 100
- 5.2.2 Outage List 100
- 5.2.3 Affecting Alarms 101
- 5.2.4 History 102
- NetVue User Guide MN-NETVUE 103
- 5.2.5.1 Window Settings 104
- 5.2.5.2 Alarm Settings 105
- 5.2.5.3 Extra Settings 106
- 5.2.6.1 Total Violation 108
- 5.2.6.2 Violation Count 109
- 5.2.6.3 Single Violation 109
- 5.2.7 Ticket Creation 110
- 5.2.8 Offline Window 110
- 5.2.9 Reporting 111
- 5.3 Create an SLA 112
- 5.4 Configure an SLA 113
- Chapter 6. Alerter 114
- Alerter Revision 3 115
- 6.3 Start the Alerter 117
- 6.4 Configure the Alerter 119
- 6.4.2 Set the Alarm Filter 121
- 6.5 Using the Alarms list 125
- 6.6 Popup Balloons 126
- 6.6.1 Alarm Severity Levels 126
- Monitoring (SpectrumVue-8) 127
- Application 132
- Figure 8-6 Log-on window 135
- Chapter 9. Licensing 136
- 0BLicensing Revision 3 137
- (System Display) 138
- Server Version 141
- Restore 141
- 10.3 Clustering 147
- 10.4.1.2 Configuration 149
- 10.4.1.3 Advanced options 149
- 10.4.1.3.1 Type 150
- 10.4.1.3.2 Sync 150
- 10.4.1.3.3 Heartbeats 150
- 10.4.1.4.2 Four heartbeats 151
- 10.5 User Management 151
- 10.5.2 User identification 152
- 10.5.2.3 Domain 152
- 10.5.4.2 Domain groups 154
- 10.5.5 Users 154
- 10.5.5.1 Local users 154
- 10.5.6.1.1 Users 155
- 10.5.6.1.2 Groups 156
- 10.5.6.1.2.1 Settings Group 156
- 10.5.6.1.2.2 Info Group 157
- 10.5.6.2 Managing groups 157
- 10.5.6.2.1 Adding a group 157
- 10.5.6.2.4 Deleting a group 158
- 10.5.6.3 Managing users 158
- 10.5.6.3.1 Adding a user 158
- • Name 159
- • Tel 159
- • Pager 159
- 10.5.6.3.4 Deleting a user 161
- 10.5.6.4 Reference 162
- 10.5.6.4.1.1 Admin Tools 162
- 10.5.6.4.1.2 Agents 163
- 10.5.6.4.1.3 Alarm Templates 163
- 10.5.6.4.1.4 Alarm 164
- 10.5.6.4.1.5 AlarmConsole 164
- 10.5.6.4.1.6 Annotations 164
- 10.5.6.4.1.7 Automation 165
- 10.5.6.4.1.8 Backup 165
- 10.5.6.4.1.9 Collaboration 165
- 10.5.6.4.1.10 Correlation 165
- 10.5.6.4.1.11 CPE Manager 166
- 10.5.6.4.1.12 Dashboards 166
- 10.5.6.4.1.13 Data Display 166
- 10.5.6.4.1.14 Database 166
- 10.5.6.4.1.15 NetVue Server 167
- 10.5.6.4.1.17 Document 167
- 10.5.6.4.1.19 Element 168
- 10.5.6.4.1.20 Filters 169
- 10.5.6.4.1.22 Logging 169
- 10.5.6.4.1.24 MIB 169
- 10.5.6.4.1.26 Notification 170
- 10.5.6.4.1.27 Protocol 171
- 10.5.6.4.1.30 Reports 172
- 10.5.6.4.1.31 Scheduler 172
- 10.5.6.4.1.34 SD Tools 174
- 10.5.6.4.1.35 Security 174
- 10.5.6.4.1.36 Service 174
- 10.5.6.4.1.37 SNMP Managers 175
- 10.5.6.4.1.38 Spectrum 175
- 10.5.6.4.1.39 Surveyor 176
- 10.5.6.4.1.40 Trending 176
- 10.5.6.4.1.41 Views 176
- 10.6 NetVue UI Graphics 179
- 10.6.1 Visio drawings 179
- 10.7.1.1 Center tag 180
- 10.7.1.2 InitialZoom tag 180
- 10.7.1.3 MapType 181
- 10.7.1.4 Layers 181
- 10.7.1.5 Scripts 182
- 10.7.3 Layer types 183
- 10.7.4.1.1 DataMinerID tag 185
- 10.7.4.1.2 ElementID tag 185
- 10.7.4.1.3 TableID tag 185
- 10.7.4.3 MarkerImages tag 189
- 10.7.4.3.1 Image attributes 189
- 10.7.4.3.1.1 id 189
- 10.7.4.3.1.2 url 189
- 10.7.4.3.1.9 shadowHeight 191
- 10.7.4.3.1.10 shadowAnchor 191
- 10.7.4.3.1.11 shapeType 191
- 10.7.4.3.1.12 shape 191
- 10.7.4.3.2.1 PopupSkeleton 192
- 10.7.4.3.2.2 PopupDetails 192
- 10.7.4.3.2.3 Placeholders 193
- 10.8 Notifications 193
- 10.8.2 Notification layout 195
- 10.9 Databases 204
- 10.9.1 Local database 204
- 10.9.2 Central database 207
- 10.9.2.2.1 alarm table 208
- 10.9.2.2.3 brainlink table 213
- 10.9.2.2.4 data table 214
- 10.9.2.2.5 dataavg table 215
- 10.9.2.2.6 info table 217
- 10.9.2.2.9 Default content 221
- 10.9.2.2.10 iStatus values 222
- 10.9.2.3.2 Oracle database 224
- Chapter 11. Customization 225
- 0BCustomization Revision 3 226
- 12.3 CDD-880 Redundancy 228
- 12.4 Redundancy Operation 233
- 12.4.1.6 Maintenance mode 235
- 12.4.2.6 Maintenance mode 237
- Appendix A. SNMP Managers 238
- SNMP Managers Revision 3 239
- A.2.2 SLSNMPManager 240
- A.2.3 UDP Ports settings 240
- A.2.4 SLSNMPAgent 240
- A.3.1 In System Display 241
- A.4.1 In NetVue Cube 244
- A.4.2 In System Display 244
- A.6.1 On a DMA level 245
- A.6.2 On element level 245
- A.7.1 In System Display 246
- A.8 NetVue MIBs 246
- A.11.3 Default bindings 248
- A.12 Custom NetVue trap 251
- A.12.1 Custom trap OID 251
- A.12.2 Custom trap bindings 251
- Appendix B. Operational 257
- Considerations 257
- NetVue User Guide MN–NETVUE 258
- Appendix C. Glossary 259
- Glossary Revision 3 260
- Appendix D. Acronyms 262
- Acronyms Revision 3 263
- 480 • 333 • 2200 PHONE 265
- • 333 • 2161 FAX 265
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