
CDM-840 Remote Router Revision 2
Appendix E MN-CDM840
E–5
Type this at the Serial Interface “->” prompt:
End the Serial Interface text capture
session – be sure to verify that you save
the file to your “temp” folder successfully
Refer to your terminal emulator program User Guide or Help
feature.
You may now reboot the CDM-840 and proceed to E.4 Collection of Post-Reboot Diagnostic
Information from the CDM-840.
E.4 Collection of Post-Reboot Diagnostic Information from the CDM-840
A. “Ping” the CDM-840 to verify the connection and communication:
i. Set the IP address of the CDM-840
so that it is in the same IP Subnet as the User PC
.
Using the CDM-840 Serial Interface:
• Connect serial cable as described in above procedures for collecting information.
• Press enter multiple times and you should see CDM-840> prompt
• Set IP Address and Subnet using the following command (configure the terminal emulator
Local Echo=ON to see what you type):
CDM-840> <0/IPA=xxx.xxx.xxx.xxx/ss
Where xxx.xxx.xxx.xxx is the IP Address and ss is the number of Subnet bits.
Example: <0/IPA=192.168.0.1/24
ii. UseCommand-line to “ping” the CDM-840.
At t he W indows C ommand-line p rompt, t ype ping xxx.xxx.xxx.xxx (where
“xxx.xxx.xxx.xxx” is the Management IP Address of the CDM-840).
The results should confirm whether or not the CDM-840 is connected and communicating.
B. Collect the configuration and log files file from the CDM-840 using File Transfer Protocol (FTP):
Type this at the Windows Command-line prompt:
Change to the User PC “temp” folder
CMD>cd /temp
Open the FTP session to the
CDM-840
(where “xxx.xxx.xxx.xxx” is the Management IP
Log in as Administrator
(At the prompts, the default username and password are
comtech123 and comtech123)
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